Get in touch
Let’s have a chat about your project. You can submit your own brief or use one of our briefing sheets! Based on this brief you’ll be provided with a quote and an outline of work.
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WORKING WITH YOU TO Amplify YOUR BRAND

Frequently asked Questions

What information should I provide before starting the project?
Be prepared to provide a clear project brief outlining your goals, target audience, brand guidelines (if any), project scope, preferred colours, or any design preferences. Our designer will help guide the conversation in the briefing stage however if you have specific ideas you mind now is the time to mention them.
How do we establish a timeline for the project?
Discuss project milestones and deadlines upfront. If print or launch date is involved we work backwards from your preferred delivery date to project a realistic timeline.
What should I do if I'm not sure about the design direction?
Communication is key. Share your concerns and ideas openly with the designer. They can provide options, suggestions, and iterations until you find a design direction that aligns with your vision. Never feel you will ‘offend’, design is discretionary and a polite honest conversation goes along way.
How many revisions are typically included in the design process?
This varies based on the project scope but as a rule of thumb generally 2. Clarify the number of included revisions in the initial agreement to avoid any misunderstandings later on
What format will the final design files be delivered in?
Final design files are often provided in formats like PDF, PNG, JPEG, or vector formats like AI or EPS. Make sure to specify your preferences and discuss the intended use of the design.
How do you handle feedback and critiques during the design process?
Constructive feedback is valuable. Provide specific details about what you like and dislike, and offer suggestions for improvement. This helps to better understand your preferences.
What if I need the design for both print and digital purposes?
Let us know about your dual requirements in advance. They can create designs that are adaptable for both print and digital media.
Can you work with my existing branding or logo?
Yes, designers can incorporate your existing branding elements into the new design. Provide them with your branding guidelines and assets.
What if I need additional design elements in the future?
It is common to have ongoing design services as having a reliable designer ensures consistent branding and design for your business. We can set up retainers and specialised offering for ongoing business.
How do you handle payment and pricing?
Payment terms and pricing are bespoke to each project. For high value print we require an upfront deposit prior to print orders being proceed. Invoices will be issued at the completion of the project.